Refunds
Last updated: 8 October 2026
Live Q&A
The live Q&A costs nothing, so there is nothing to refund.
Moving a paid session
You can move a paid session once, free of charge, up to 24 hours before it starts, using the link in your confirmation email.
Inside 24 hours or not joining
A session moved or cancelled less than 24 hours before it starts, or missed without notice, counts as delivered.
Refunds
Paid sessions are not refundable once booked, except in these cases. If we cancel or move your session and none of the new times suits you, you receive a full refund. If a session does not take place because of a problem on our side, you receive a full refund. If we cannot deliver the second selection prep session, you receive a refund of half the price.
Our promise
If you leave a session without a clear plan or routine, tell us within 7 days and we will book a second session at no cost.
Included items
The guide and the school checks are delivered as soon as you book. They are not refunded separately, and remain yours for personal use if a refund is made.
Serious unexpected events
If something serious and unexpected stops you from attending, email us before the session if you can. We look at every case personally.
How refunds are paid
Approved refunds go back to the card you paid with, in US dollars, and are issued within 7 working days. Your bank may take a few more days to show it.
Payment disputes
Please contact us before raising a dispute with your bank. Most issues are solved within a day.
The guide
The guide bought on beforeyoubecomeapilot.com follows its own refund terms.
Contact
Your Aviation Wingman (FZE), licence no. 10974, Block B-B55-044, SRTIP Free Zone, Sharjah, United Arab Emirates. hello@youraviationwingman.com